Privacy Policy
Last Updated: 1st October 2024
Ummah Sports Ltd (a private company limited by guarantee, incorporated in England with company number 07441780) (referred to as "we", "us", "our") is committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, store, and protect your personal data when you use our services, become a member, or visit our facilities.
1. Who We Are - Ummah Sports is a leisure facility located in the UK, liaising with Leisure Centres to run single sex fitness programs for men and women. We are the "data controller" for the purposes of the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
2. Information We Collect - We collect and process personal data for the purpose of registration, booking, and use of our services. This includes:
Personal Information:
Name, address, date of birth, phone number, and email address.
Payment Details:
When you make a booking or payment, we collect payment card details (processed securely).
Health Data:
Information about any relevant medical conditions, for ensuring safe use of facilities (processed with your explicit consent).
Technical Data:
IP address, browser type, and other technical information collected through website usage.
3. How We Use Your Data - We use your personal data for the following purposes:
To process and manage your registration, bookings, and participation in our programs.
To communicate important information about your membership, sessions or bookings.
To manage our relationship with you, including customer service queries.
To comply with legal obligations, such as health and safety regulations.
4. Legal Basis for Processing - Under GDPR, we process your personal data based on:
Contractual Necessity:
To provide you with our services.
Legitimate Interests:
For the management and improvement of our services and customer relationship.
Legal Obligations:
To comply with UK laws, including health and safety requirements.
Consent:
For processing sensitive health data or sending marketing communications, where you have explicitly consented.
5. Data Retention - We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymised.
6. Sharing Your Data - We do not share your personal data with third parties except:
With payment service providers to process transactions.
With government bodies or regulators when required by law.
With service providers that assist us in providing our services, under strict data protection agreements.
7. Your Rights - You have several rights under GDPR, including:
Access:
You can request a copy of your personal data.
Rectification:
You can ask us to correct any inaccurate or incomplete data.
Erasure:
You can request deletion of your data where it is no longer needed.
Restriction:
You can ask us to restrict the processing of your data in certain situations.
Data Portability:
You can request a copy of your data in a portable format.
Right to Object:
You can object to the processing of your data for direct marketing or legitimate interest purposes.
To exercise any of these rights, please contact us via email info@ummahsports.org
8. Security of Your Data - We implement robust security measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. Our online booking system uses encryption to safeguard your data during transmission.
9. International Transfers - We do not transfer your personal data outside the UK or European Economic Area (EEA). If this changes in the future, we will notify you and ensure appropriate safeguards are in place to protect your data.
10. Use of Cookies - Our website uses cookies to enhance your experience. Cookies are small files stored on your device that collect information about your browsing activity. You can manage your cookie preferences through your browser settings.
11. Changes to This Policy - We may update this privacy policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you via email.
12. Contact Us - If you have any questions about this privacy policy or how we handle your data, please contact us at:
Ummah Sports 1595 London Road, Norbury, London SW16 4AA info@ummahsports.org
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk.